Everything we sell is Heat Club certified to be 100% authentic and backed by our unconditional 100 USD Instant Reward Guarantee. Just prove anything is fake and get paid.
You may however consign or get a buyback for any past purchases as long as our doors are open.
All major credit and debit cards, both domestic and international bank transfers are accepted through PayPal. Registration is not required and no financial information is disclosed to us. Contact us if you wish to pay by Postal Money Order, Bank Money Order, Western Union, or MoneyGram.
If you have any issues with your order, please contact us within 7 days of receiving your package. All transactions are final after 7 days.
Exact shipping can be previewed in your shopping cart!
Half of our orders go around the world.
Orders usually ship within 1 business day upon cleared payment.
Shoes are double boxed unless otherwise stated. Tracking will be sent upon shipment. Signature Confrimation may be added for security.
$12 + $4 each additional item
USPS Priority. 2~3 business days.
$38 + $8 each additional item
USPS Express Mail. 1~2 business days.
$48 + $8.50 each additional item
USPS Global Priority. 5~7 business days plus customs.
$65 + $12.50 each additional item
USPS Express Mail (EMS), delivered in 3~5 business days plus time in customs.
Buyer is responsible for local taxes and duties. International orders will be shipped as gift, unless otherwise requested.
Most shipping issues are a result of wrong or incomplete addresses. Please double check your address.
If a package is delayed more than 30 days, we will file a claim with the post office and issue a full refund after the claim is processed.
International shipments can get randomly held in customs. Please be patient while your package is processed.
Many new items have been stored or have been through multiple hands even if they have never been used. Signs of aging should also be expected.
Items in perfect and unopened condition will be marked as "sealed".
For used items we do our best to note any flaws and photograph them. Please take the time to review all photos.
Please contact us if you have any questions or reservations regarding the condition of any item.
We do our best to keep grades as objective as possible by making clear where we look and how we measure usage.
You may have noticed photos of the neck, cuffs, and heels of used items. These are the places we have found to be reliable in measuring usage.
Tops: Pilling inside neck, inside cuff, and inside-bottom of back.
Bottoms: Heel drag, waist patch (belt friction).
Shoes: Sole loss, cracks (old shoes).
Hats: Inside front edge (pilling, friction).
We also apply these simple rules:
Any signs of outdoor use = A or less
Any pilling = A or less
Any sole loss = B or less
Any print cracking = C or less
Any signs of machine wash = C or less
Average retail condition, unused, with all original packaging. May have been displayed or tried on. 9.5-10/10, DS.
Average outlet condition. Unused, but missing tags, and packaging. May have been displayed or tried on. 9.5/10, DS.
Worn maybe once or twice. Barely pilling or creasing. No sole loss. 9/10, VNDS
Worn a handful of times. No cracking prints or fading. Only slight sole loss. Only minor fabric wear. Expect pilling and creasing. 8/10.
Clear signs of wear and use. Expect fading, heavy pilling, sole loss, minor stains. 6-7/10
Completely worn-in. Expect stains, tears, creasing. < 6/10
Absolutely. We have zero tolerance for fakes. If you even see anything fake on our site, prove it and we'll send you 100 USD.
Absolutely. See our selling guide.
Yes, but they must answer a question.
Of course. Use the inquire button for each item.
Yes. Offers are accepted through the web site only. Please do not call or email us offers. For store credit trade-ins please visit our selling guide.
Yes. We are by-appointment only. For an appointment, please contact us.
From fashionistas around the world and people just like you! We also import our own limited stock from sources in the US and Japan.
Not at this time.
Most items are being sold on cosnginment, and the owner is free to set their own prices. Feel free to place an offer when the feature is available.
Every platform has fees and management overhead. You will always find the best prices on our main web site. Now that you're here please stay!
"You might not get what you paid, but you will get what it's worth."
Safely buy, sell, and promote what you love with Heatclub.
The survivors of hype and the test of time will hold their own -- even in fashion.
What continues to receive love stays valuable, but is also easily buried and forgotten. At Heatclub we help promote the classic brands and styles we all love, giving them the attention they deserve.
Hype is tip-off. Heat is the game. Welcome to the court.
Appointments are available M-F 11:30am to 7pm. Please let us know what day and time you wish to stop by and we will confirm.